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// TERMS OF SERVICE //

Effective Date: 26 FEB 2026

TERMS OF SERVICE - KOTACYBER.MY

1. Operator Information

KOTACYBER.MY is operated by:

DE WARISAN IBUNDA ENTERPRISE
Registration No: 201003028216
Registered in Malaysia

Throughout these Terms, "we," "us," or "our" refers to the business above.

2. Agreement to Terms

These Terms of Service ("Terms") govern access to and use of KOTACYBER.MY, including the Minecraft server, website, in-game features, Discord community, and digital goods (collectively, the "Services").

By accessing, connecting to, or using any part of the Services, you agree to be legally bound by these Terms and the Official Server Rulebook set out below. If you do not agree, you must not use the Services.

3. Eligibility

By using the Services, you represent that you have legal capacity to enter a binding agreement under applicable law.

You may use the Services only if you comply with these Terms and all applicable laws.

If you are under 18 years old, you must obtain permission from a parent or legal guardian before making any purchase. By completing a purchase, you confirm that such permission has been granted.

4. Nature of Services

The Services are provided for entertainment purposes only. They are not guaranteed services and may change, be modified, suspended, or discontinued at any time.

We do not guarantee:

  • continuous uptime
  • uninterrupted access
  • error-free operation
  • preservation of data or items

Use of the Services is at your own risk.

Our Services may rely on third-party platforms. We are not responsible for outages, bans, or restrictions imposed by those platforms.

5. Account and Access

We reserve the right to restrict, suspend, or terminate access to any user at our discretion, including for violations of rules, abuse, fraud, or conduct harmful to the community or server stability.

Users are responsible for maintaining the confidentiality of their account credentials. We are not liable for unauthorized access caused by user negligence.

We reserve the right to terminate access without notice for violations.

6. Digital Goods

6.1 Nature of Virtual Items

All items, ranks, perks, currency, keys, or benefits sold are virtual digital goods intended solely for use within the server.

You acknowledge that:

  • digital goods have no real-world value
  • they cannot be redeemed for money or assets
  • ownership does not transfer to you
  • all digital goods remain our property
  • virtual goods are licensed, not sold

6.2 Randomized Rewards

Certain purchases may provide randomized virtual rewards. By purchasing, you acknowledge that:

  • outcomes are chance-based
  • specific results are not guaranteed
  • probabilities are not promises

Randomized rewards are provided for entertainment only and have no monetary value.

6.3 Delivery of Digital Goods

Digital goods are typically delivered instantly after successful payment confirmation. In rare cases, delivery may take up to 24 hours due to technical or system delays.

A purchase is considered fulfilled once the digital goods are successfully credited to your in-game account.

7. Pricing and Payments

All prices are displayed in the applicable currency at checkout. We reserve the right to change prices at any time without prior notice.

Payments are processed by third-party payment providers. We do not store your payment card details and are not responsible for payment processing errors, delays, or failures caused by these providers.

8. Refund Policy

All purchases are final. However, refunds may be granted where required by applicable law or in the following circumstances:

  • duplicate payments
  • unauthorized transactions
  • technical failure preventing delivery

Refund eligibility is determined after investigation based on reasonable assessment of available evidence.

9. Chargebacks and Disputes

If you experience any issue with a purchase, you must contact support before initiating a payment dispute so we may resolve the matter promptly.

Initiating a chargeback or dispute without prior contact may result in temporary account suspension while the case is reviewed.

Fraudulent or abusive disputes may result in permanent account termination.

We reserve the right to request identity verification for suspicious transactions. Failure to provide verification may result in order cancellation or account suspension.

10. Server Resets and Data Loss

10.1 Resets and Changes

The server may undergo resets, balance adjustments, updates, or seasonal changes. Items or progress may be modified or removed as part of these changes.

Replacement of items may be offered at our discretion as a goodwill gesture but is not guaranteed.

10.2 Data Loss

We are not responsible for loss of:

  • items
  • progress
  • currency
  • account data

caused by updates, bugs, exploits, technical failures, or external factors.

11. Server Downtime or Shutdown

Temporary Downtime

The server may be unavailable for maintenance, updates, or technical issues. Downtime does not entitle users to compensation.

Permanent Shutdown

If the Services are permanently discontinued, digital goods will terminate. Refunds are not guaranteed and will be evaluated in accordance with applicable laws.

12. Official Server Rule

Reminder: This Rule is detailed and comprehensive. All players are required to read and understand it before playing.

These rules apply to both the Minecraft Server and Discord. By joining the server, all players are deemed to have read, understood, and agreed to all rules below.

12.1 Attitude

All players must maintain good conduct:

  • In-game
  • Discord
  • Voice chat and text chat

Casual swearing is allowed, but the following are strictly prohibited:

  • Hate speech
  • Harassment
  • Threats
  • Bullying
  • Excessive spam
  • Ragebaiting

If staff instruct you to stop, you must stop immediately.

If you disagree with a staff decision, open a ticket. Do not argue in public chat.

Creating drama, provocation, chaos, or community conflict is prohibited.

Penalty: Timeout or Temporary Ban (60 minutes) up to Permanent Ban.

12.2 Respect / Care

Players must respect:

  • Other players
  • Admins, Staff, and Moderators
  • Management decisions and instructions

The goal is to ensure the server remains safe, peaceful, and enjoyable.

Penalty: Timeout or Temporary Ban (60 minutes) up to Permanent Ban.

12.3 Real Money Trading

Any transaction involving real money (RM / RINGGIT MALAYSIA) or any real-world currencies for in-game items, currency, or advantages outside official channels is strictly prohibited.

Penalty: Permanent Ban.

12.4 Cheating and System Abuse

Any form of cheating or system abuse is strictly prohibited, including but not limited to:

Unauthorized Clients and Mods:

  • Hack clients (Fly, KillAura, Speed, ESP, etc.)
  • X-Ray textures or mods
  • Macros, auto-clickers, scripts
  • Mods providing unfair advantages

Exploits and Mechanics Abuse:

  • Duping items, money, XP, blocks, or entities
  • Item duplication through bugs
  • Abuse of broken mechanics
  • Abuse of farms, entities, chunks, or redstone

System Manipulation:

  • Attempting console or admin command access
  • Permission or role abuse
  • Using alternate accounts to evade punishment
  • Interfering with world files or server data

PvP and Combat Cheats:

  • Reach or hitbox modification
  • Anti-knockback
  • NoFall or regeneration hacks
  • Packet manipulation

World and Server Abuse:

  • Lag machines
  • Crash exploits
  • Chunk bans
  • Entity abuse
  • Anti-AFK exploitation

Penalty: Immediate Permanent Ban.

12.5 Exploiting Bugs

If you discover a bug, you must report it to Admin or Staff. Using a bug for advantage is a serious offense.

Penalty: Timeout or Temporary Ban up to Permanent Ban.

12.6 World Border and World Movement

The server has a World Border of approximately +/-20,000 blocks from the world center.

Players are allowed to explore within the World Border.

Nether travel is permitted and encouraged.

Strictly prohibited:

  • Exploiting mechanics, bugs, or glitches to bypass the World Border
  • Being outside the World Border
  • Building, storing items, or creating bases outside the World Border
  • Using Nether or End exploits to bypass the border

If accidentally outside the border, players must:

  • Leave the area immediately
  • Open a ticket and report to staff

World Border exploitation is considered a severe offense.

Penalty: Permanent Ban without warning.

12.7 Official Punishment Structure

  • Minor Offense: Warning -> Timeout -> Temporary Ban
  • Moderate Offense: Timeout -> Temporary Ban -> Permanent Ban
  • Severe Offense: Immediate Permanent Ban

Administrators may skip stages if necessary to protect the server.

12.8 Appeal Process

Each player is granted one opportunity to appeal.

To appeal, open a ticket on Discord and include:

  • In-game name (IGN)
  • Discord username
  • Explanation and reason
  • Evidence (if available)

Administrative decisions after review are final.

12.9 Final Guidelines and Disclaimer

Staff cannot read your mind. If issues, misconduct, bugs, or disturbances occur, use the ticket system to report them.

"It's not listed in the rules" is not a valid excuse. If an action is clearly unfair, harmful, or abusive, action may still be taken.

If something feels unfair, it likely is unfair.

The server operates on principles of fairness and healthy gameplay. Staff decisions are made in the best interest of the server and community.

Rules may be updated at any time. Players are responsible for staying informed of the latest version.

13. Effect of Bans on Purchases

If a player is banned or suspended, active or unused digital goods may be revoked. Bans do not pause or extend purchases.

Purchases are made at the user's own risk and remain subject to compliance with server rules.

13.1 Intellectual Property

All server content, systems, designs, and assets are our intellectual property. Unauthorized reproduction or distribution is prohibited.

14. Limitation of Liability

The Services are provided "as is" and "as available" without warranties of any kind, whether express or implied.

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential loss arising from use of the Services, including loss of data, digital goods, or access.

14.1 Force Majeure

We are not liable for failure to perform obligations due to events beyond our control including natural disasters, cyberattacks, infrastructure failure, or government actions.

15. Indemnification

You agree to indemnify and hold harmless the operator, staff, and affiliates from any claims, damages, or expenses arising from:

  • your use of the Services
  • violation of these Terms
  • violation of laws
  • disputes with other users

16. Modifications to Services or Terms

We may modify or discontinue any part of the Services at any time.

We may update these Terms periodically. Continued use after updates constitutes acceptance of the revised Terms.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Malaysia.

18. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force.

19. Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, and related policies, constitute the entire agreement between you and us regarding use of the Services.

In case of translation inconsistencies, the English version prevails.

19.1 Non-Waiver Clause

Failure to enforce any provision shall not constitute waiver of our rights.

19.2 Assignment Clause

We may assign our rights or obligations without notice.

20. Contact

For support or inquiries:

Email: support@kotacyber.my

Discord Server: https://discord.kotacyber.my

Preferred support channel: Open a ticket on the Discord server.

By connecting to the server, creating an account, or making a purchase, you confirm that you have read, understood, and agreed to these Terms and the Official Server Rules.

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